nativelib.net logo NativeLib en ENGLISH ▼

Klientservo / Customer Service - Lexicon

subteno
support
kliento
customer
servo
service
helpo
help
helpo
assistance
respondo
response
retrosciigo
feedback
kontento
satisfaction
rezolucio
resolution
agento
agent
enketo
inquiry
komunikado
communication
problemo
issue
problemo
problem
kontakto
contact
voko
call
bileto
ticket
babili
chat
rezolucio
resolution
kvalito
quality
helpservo
helpdesk
eskalado
escalation
subtena
supportive
sekvaĵo
follow-up
gvidado
guidance
respondotempo
response-time
plendo
complaint
empatio
empathy
interagado
interaction
profesieco
professionalism
rezolucio-tempo
resolution-time
lojaleco
loyalty
efikeco
efficiency
kunlaboro
cooperation
certigo
assurance
klarigo
clarification
alirebleco
accessibility
havebleco
availability
ĝentileco
courtesy
gefianĉiĝo
engagement
informoj
information
solvo
solution
teamlaboro
teamwork
trejnado
training
uzebleco
usability
vokcentro
call-center
agento-efikeco
agent-performance
multkanala
multichannel
memservo
self-service
skriptado
scripting